Privacy policy
Privacy policy
Privacy policy
Privacy Policy for edio.online
Last Updated: 13.09.2023
1. Introduction and Company Information
Welcome to edio, a platform dedicated to providing quality online education resources. At edio, we recognize the importance of privacy and the sensitivity of personal information. As we are committed to an evidence-based approach to data protection, transparency, and accountability, we take our obligations under data protection laws seriously.
The platform, available at edio.online and all its subdomains, is operated by:
POLEDIO Sp. z o.o.
ul. Staromiejska 6/10D, 40-013
Katowice, Poland
KRS: 0001034520
NIP: 9542854921
REGON: 525221341
Any references to "we", "our", or "us" in this Privacy Policy refer to POLEDIO Sp. z o.o.
By using our platform, registering an account, or interacting with our services, you acknowledge the practices described in this policy. If you do not agree with our practices, we recommend that you refrain from using our platform.
2. Data We Collect
At edio, we collect various types of information to provide and improve our services. Here's a detailed breakdown:
Identity Data: This includes first name, last name, username, or similar identifier. We collect this data to personalize your experience on our platform and to facilitate user-to-user interactions.
Contact Data: This encompasses email address, telephone number, and sometimes physical address. We use this information to communicate with you, send notifications, and provide customer support.
Account Data: This includes your password (temporary or otherwise) and other data related to your account. We use this data to secure your account, ensure only you have access, and provide personalized services.
Technical Data: This comprises internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. We gather this data to ensure our platform is compatible with the devices our users employ and to improve overall user experience.
Usage Data: Information about how you use our platform, such as the pages you visit, the time spent on those pages, the courses you enroll in, and other related metrics. This helps us understand user preferences and refine our offerings.
Content Data: Any content you create, upload, or share on our platform, including text, images, videos, and audio recordings. This data facilitates the learning process and allows for user interactions.
Learning Progress Data: Details about your progress in courses, including modules completed, quizzes taken, scores achieved, and other related metrics. We use this to provide feedback, tailor course recommendations, and enhance the learning experience.
Communication Data: Any communications you send to us, whether through email, web forms, or other means. We use this data to address your inquiries, feedback, or issues.
Cookies and Tracking Data: We may use cookies and similar tracking technologies to track activity on our platform and store certain information. This helps us improve and analyze our service.
Sources of Data Collection:
Direct Interactions: Most of the data we collect comes directly from you when you register, use our platform, or communicate with us.
Automated Technologies: We collect some data automatically as you navigate through our platform, using technologies like cookies, server logs, and other tracking tools.
Third Parties: Occasionally, we might receive data about you from third-party sources, like analytics providers or payment services, especially when they are integrated into our platform.
3. How We Use Your Data
At edio, we use the data we collect for various purposes, ensuring that we always have a legitimate reason for the processing. Here's a detailed breakdown:
To Register and Manage Your Account: When you sign up on our platform, we use your Identity and Contact Data to create and manage your account. This ensures you have access to the right resources and can interact with our platform effectively.
To Enhance User Experience: By understanding how you use our platform through Usage and Technical Data, we can make improvements, personalize your experience, and ensure our platform is user-friendly.
To Provide Customer Support: If you have questions, concerns, or require assistance, we use your Contact Data and Communication Data to respond, assist, and ensure you have a smooth experience.
For Learning and Course Management: We utilize Content Data and Learning Progress Data to provide feedback, track your progress, and ensure you get the most out of the courses. This helps in tailoring course recommendations and enhancing the overall learning experience.
To Communicate with You: We might send you updates, news, or promotional offers related to our platform using your Contact Data. However, you will always have the option to opt-out of such communications.
For Security and Protection: We use Technical Data and Account Data to monitor for suspicious or malicious activity, ensuring the safety and security of our platform and its users.
To Comply with Legal Obligations: Sometimes, we might need to process your data to comply with legal or regulatory requirements.
For Analytics and Improvement: By understanding how users interact with our platform, we can make informed decisions about improvements, new features, or services. This is achieved by analyzing Technical, Usage, and, occasionally, Content Data.
Legal Basis for Processing: Under the GDPR and other data protection laws, we ensure that we have a legal basis for processing your personal data. These bases include:
Consent: In some cases, we'll ask for your consent to process your data, like when you sign up for our newsletter.
Contractual Necessity: We might process your data because it's necessary for the performance of a contract, like when you enroll in a course.
Legitimate Interests: Sometimes, we process data because it's in our legitimate interests, like for internal analytics and improvement, as long as these interests are not overridden by your data protection rights.
Legal Obligation: If we're required by law to process certain data, we'll do so to comply with our legal obligations.
4. Data Security
Protection of Your Information: We take the security of your personal data seriously and have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect. This is to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Encryption: All data transmitted to and from our platform is protected using encryption, such as Secure Socket Layer (SSL) protocol, to ensure the confidentiality of sensitive information.
Access Control: We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
Training: Our staff undergo regular data protection and security training to ensure they are aware of best practices and our company's commitments to safeguarding user data.
Breach Procedures: We have procedures in place to deal with any suspected personal data breach. In the event of a breach, we will notify you.
Disclaimer: While we strive to protect your personal data, the transmission of information via the internet is not entirely secure, and we cannot guarantee the security of your data transmitted to our platform. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
5. Third Parties
Your data is valuable, and we are committed to ensuring its privacy. However, in some instances, we may share your data with trusted third parties to enhance our services, comply with legal obligations, or for other legitimate purposes.
Here's a detailed breakdown:
Service Providers: We may employ third-party companies and individuals to facilitate our platform ("Service Providers"), provide the platform on our behalf, perform platform-related services, or assist us in analyzing how our platform is used. Examples include hosting services, analytics providers, and payment processors. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
MailerSend is a corporation whose legal name is MailerSend, Inc. (228 Park Ave S, PMB 54955, New York, New York 10003-1502, US, “MailerSend”). MailerSend provides cloud-based transactional email (additionally for U.S.-based customers—transactional and/or marketing SMS (SMS)) services ("Services"). : We use MailerSend for email communications. This includes registration confirmations, password resets, notifications, and other platform-related communications. MailerSend processes your data according to their privacy policy.
Firebase and Google Analytics: We utilize Firebase for backend services and Google Analytics to understand user behavior and improve our platform. Both services may process your data in accordance with Google's privacy policy.
Represented by:Google Cloud Poland Sp. z o.o.
ul. Emilii Plater no. 53
00-113 Warsaw
Poland
VAT number: PL5252822767
Legal and Regulatory Bodies: In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
Payment Processing with Stripe
Stripe: We use Stripe, a third-party payment processor, to handle transactions on our platform. When you make a payment on edio, you will be providing your payment details directly to Stripe. Stripe processes your payment and remits the funds to us.
Data Sharing with Stripe: In order to facilitate payment on our platform, certain information like your name, transaction amount, and billing information may be shared with Stripe. However, we do not store your full credit card details on our servers.
Stripe's Privacy Practices: Stripe's use of your personal data is governed by their own privacy policy. We recommend that you review Stripe's privacy policy to understand how they handle and protect your personal data. You can find Stripe's privacy policy on their official website.
Security: While we select third-party services, like Stripe, that prioritize data security, it's essential to note that no method of electronic transmission or storage is 100% secure. Always ensure you're using secure networks and strong passwords to enhance your personal security.
6. Your Legal Rights and GDPR Compliance
Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you are a resident of the European Economic Area (EEA), these rights are granted by the GDPR and include:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Withdraw Consent: If you have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
In addition to the above, we adhere to the principles set out by the GDPR regarding the processing of personal data:
Lawfulness, fairness, and transparency: We process personal data lawfully, fairly, and transparently.
Purpose limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it further in a manner incompatible with those purposes.
Data minimization: We ensure that personal data is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
Accuracy: We take steps to ensure personal data is accurate and, where necessary, kept up to date.
Storage limitation: We keep personal data for no longer than is necessary for the purposes for which it is processed.
Integrity and confidentiality: We ensure appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
While we strive to protect your personal data and adhere to GDPR regulations, we cannot guarantee the absolute security of the data transmitted to our platform. Any transmission is at your own risk.
7. User-Generated Content and Learning Progress
Content Creation: Our platform allows users to create, upload, and share content, including audio recordings. This may also include text, images, videos, and other forms of media related to their learning progress.
Learning Progress: For the purpose of enhancing the learning experience, we store and track the progress of users on our platform. This includes modules completed, quizzes taken, scores achieved, and other related metrics.
Audio Recordings: Users may have the option or requirement to upload or record audio directly on our platform. These recordings are stored securely on our servers and are used to facilitate the learning process, provide feedback, or for other educational purposes.
Responsibility: While we provide the platform for users to share their content and track their progress, each user is solely responsible for the content they create, upload, or share. The views, opinions, or positions expressed in such content are those of the user alone and do not represent those of edio.
Moderation: We reserve the right, but are not obligated, to review, screen, or remove any content or data related to a user's progress that is posted on our platform at our sole discretion. This can be due to violations of our terms of service, reports of inappropriate content, or any other reason deemed necessary by our team.
Data Storage: User-generated content, learning progress data, and audio recordings are stored on our servers and may be stored for the duration of the user's account or as required by law. We employ security measures to protect this content and data, but as with all online platforms, we cannot guarantee absolute security.
Third-Party Sharing: Unless explicitly stated or given permission by the user, we do not share user-generated content, learning progress, or audio recordings with third parties. However, any content made public by the user can be accessed and viewed by other users. Please note that the content on our platform is not designed to be indexed by search engines.
Rights: By uploading, creating content, or recording audio on our platform, users grant edio a non-exclusive, royalty-free, perpetual, and worldwide license to use, store, display, their user-generated content and audio recordings on our platform for the purposes of operating, developing, providing, and using the platform. Users retain all rights to their content and can remove it from our platform at any time.
8. Course Creation and Access by Admins, Teachers, and Students
Course Creation: Our platform provides functionalities for admins and teachers to create, upload, and manage online courses. This includes the ability to add text, images, videos, quizzes, and other educational materials.
Responsibility: While we provide the tools for course creation, the content, quality, and accuracy of the courses are the responsibility of the respective admins or teachers. The views, opinions, or positions expressed in these courses are those of the course creators alone and do not represent those of edio.
Access and Privacy: Course content created by admins and teachers is private and is not publicly accessible. Access to course information is restricted to registered participants of the course, which includes students, teachers, and administrators. Unauthorized access or sharing of course content is prohibited.
Moderation: We reserve the right, but are not obligated, to review, screen, or remove any course content created by admins or teachers on our platform at our sole discretion. This can be due to violations of our terms of service, reports of inappropriate content, or any other reason deemed necessary by our team.
Data Storage: Course content, including any associated multimedia and quizzes, is stored on our servers and may be stored for the duration of the course's availability or as required by law. We employ security measures to protect this content, but as with all online platforms, we cannot guarantee absolute security.
Third-Party Sharing: We do not share course content with third parties. The content is exclusively available to the registered participants of the course, ensuring its privacy and confidentiality.
Rights: By creating and uploading courses on our platform, admins and teachers grant edio a non-exclusive, royalty-free, perpetual, and worldwide license to use, store, display, reproduce, and modify their course content solely for the purposes of operating, developing, providing, and using the platform. We will not create derivative works from or distribute the course content outside of our platform. Course creators retain all rights to their content and can modify or remove it from our platform at any time.
Contact Us
At edio, we value your feedback, questions, and concerns. Whether you need assistance with our platform, have questions about this privacy policy, or just want to share your thoughts, we're here to help.
General Inquiries: For general questions or feedback about our platform, services, or anything else, please reach out to:
Email: contact@edio.online
Support and Technical Assistance: If you're experiencing technical difficulties or need help with your account:
Email: support@edio.online
Privacy Concerns: For questions or concerns specifically related to this privacy policy or your personal data:
Email: privacy@edio.online
Physical Address:
POLEDIO Sp. z o.o.
ul. Staromiejska 6/10D, 40-013 Katowice, Poland
KRS: 0001034520
NIP: 9542854921
REGON: 525221341
Business Hours: We're available to assist you from 9:00 AM to 5:00 PM, Monday to Friday. Please allow up to 64 hours for a response, especially during peak times.
Privacy Policy for edio.online
Last Updated: 13.09.2023
1. Introduction and Company Information
Welcome to edio, a platform dedicated to providing quality online education resources. At edio, we recognize the importance of privacy and the sensitivity of personal information. As we are committed to an evidence-based approach to data protection, transparency, and accountability, we take our obligations under data protection laws seriously.
The platform, available at edio.online and all its subdomains, is operated by:
POLEDIO Sp. z o.o.
ul. Staromiejska 6/10D, 40-013
Katowice, Poland
KRS: 0001034520
NIP: 9542854921
REGON: 525221341
Any references to "we", "our", or "us" in this Privacy Policy refer to POLEDIO Sp. z o.o.
By using our platform, registering an account, or interacting with our services, you acknowledge the practices described in this policy. If you do not agree with our practices, we recommend that you refrain from using our platform.
2. Data We Collect
At edio, we collect various types of information to provide and improve our services. Here's a detailed breakdown:
Identity Data: This includes first name, last name, username, or similar identifier. We collect this data to personalize your experience on our platform and to facilitate user-to-user interactions.
Contact Data: This encompasses email address, telephone number, and sometimes physical address. We use this information to communicate with you, send notifications, and provide customer support.
Account Data: This includes your password (temporary or otherwise) and other data related to your account. We use this data to secure your account, ensure only you have access, and provide personalized services.
Technical Data: This comprises internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. We gather this data to ensure our platform is compatible with the devices our users employ and to improve overall user experience.
Usage Data: Information about how you use our platform, such as the pages you visit, the time spent on those pages, the courses you enroll in, and other related metrics. This helps us understand user preferences and refine our offerings.
Content Data: Any content you create, upload, or share on our platform, including text, images, videos, and audio recordings. This data facilitates the learning process and allows for user interactions.
Learning Progress Data: Details about your progress in courses, including modules completed, quizzes taken, scores achieved, and other related metrics. We use this to provide feedback, tailor course recommendations, and enhance the learning experience.
Communication Data: Any communications you send to us, whether through email, web forms, or other means. We use this data to address your inquiries, feedback, or issues.
Cookies and Tracking Data: We may use cookies and similar tracking technologies to track activity on our platform and store certain information. This helps us improve and analyze our service.
Sources of Data Collection:
Direct Interactions: Most of the data we collect comes directly from you when you register, use our platform, or communicate with us.
Automated Technologies: We collect some data automatically as you navigate through our platform, using technologies like cookies, server logs, and other tracking tools.
Third Parties: Occasionally, we might receive data about you from third-party sources, like analytics providers or payment services, especially when they are integrated into our platform.
3. How We Use Your Data
At edio, we use the data we collect for various purposes, ensuring that we always have a legitimate reason for the processing. Here's a detailed breakdown:
To Register and Manage Your Account: When you sign up on our platform, we use your Identity and Contact Data to create and manage your account. This ensures you have access to the right resources and can interact with our platform effectively.
To Enhance User Experience: By understanding how you use our platform through Usage and Technical Data, we can make improvements, personalize your experience, and ensure our platform is user-friendly.
To Provide Customer Support: If you have questions, concerns, or require assistance, we use your Contact Data and Communication Data to respond, assist, and ensure you have a smooth experience.
For Learning and Course Management: We utilize Content Data and Learning Progress Data to provide feedback, track your progress, and ensure you get the most out of the courses. This helps in tailoring course recommendations and enhancing the overall learning experience.
To Communicate with You: We might send you updates, news, or promotional offers related to our platform using your Contact Data. However, you will always have the option to opt-out of such communications.
For Security and Protection: We use Technical Data and Account Data to monitor for suspicious or malicious activity, ensuring the safety and security of our platform and its users.
To Comply with Legal Obligations: Sometimes, we might need to process your data to comply with legal or regulatory requirements.
For Analytics and Improvement: By understanding how users interact with our platform, we can make informed decisions about improvements, new features, or services. This is achieved by analyzing Technical, Usage, and, occasionally, Content Data.
Legal Basis for Processing: Under the GDPR and other data protection laws, we ensure that we have a legal basis for processing your personal data. These bases include:
Consent: In some cases, we'll ask for your consent to process your data, like when you sign up for our newsletter.
Contractual Necessity: We might process your data because it's necessary for the performance of a contract, like when you enroll in a course.
Legitimate Interests: Sometimes, we process data because it's in our legitimate interests, like for internal analytics and improvement, as long as these interests are not overridden by your data protection rights.
Legal Obligation: If we're required by law to process certain data, we'll do so to comply with our legal obligations.
4. Data Security
Protection of Your Information: We take the security of your personal data seriously and have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect. This is to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Encryption: All data transmitted to and from our platform is protected using encryption, such as Secure Socket Layer (SSL) protocol, to ensure the confidentiality of sensitive information.
Access Control: We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
Training: Our staff undergo regular data protection and security training to ensure they are aware of best practices and our company's commitments to safeguarding user data.
Breach Procedures: We have procedures in place to deal with any suspected personal data breach. In the event of a breach, we will notify you.
Disclaimer: While we strive to protect your personal data, the transmission of information via the internet is not entirely secure, and we cannot guarantee the security of your data transmitted to our platform. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
5. Third Parties
Your data is valuable, and we are committed to ensuring its privacy. However, in some instances, we may share your data with trusted third parties to enhance our services, comply with legal obligations, or for other legitimate purposes.
Here's a detailed breakdown:
Service Providers: We may employ third-party companies and individuals to facilitate our platform ("Service Providers"), provide the platform on our behalf, perform platform-related services, or assist us in analyzing how our platform is used. Examples include hosting services, analytics providers, and payment processors. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
MailerSend is a corporation whose legal name is MailerSend, Inc. (228 Park Ave S, PMB 54955, New York, New York 10003-1502, US, “MailerSend”). MailerSend provides cloud-based transactional email (additionally for U.S.-based customers—transactional and/or marketing SMS (SMS)) services ("Services"). : We use MailerSend for email communications. This includes registration confirmations, password resets, notifications, and other platform-related communications. MailerSend processes your data according to their privacy policy.
Firebase and Google Analytics: We utilize Firebase for backend services and Google Analytics to understand user behavior and improve our platform. Both services may process your data in accordance with Google's privacy policy.
Represented by:Google Cloud Poland Sp. z o.o.
ul. Emilii Plater no. 53
00-113 Warsaw
Poland
VAT number: PL5252822767
Legal and Regulatory Bodies: In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
Payment Processing with Stripe
Stripe: We use Stripe, a third-party payment processor, to handle transactions on our platform. When you make a payment on edio, you will be providing your payment details directly to Stripe. Stripe processes your payment and remits the funds to us.
Data Sharing with Stripe: In order to facilitate payment on our platform, certain information like your name, transaction amount, and billing information may be shared with Stripe. However, we do not store your full credit card details on our servers.
Stripe's Privacy Practices: Stripe's use of your personal data is governed by their own privacy policy. We recommend that you review Stripe's privacy policy to understand how they handle and protect your personal data. You can find Stripe's privacy policy on their official website.
Security: While we select third-party services, like Stripe, that prioritize data security, it's essential to note that no method of electronic transmission or storage is 100% secure. Always ensure you're using secure networks and strong passwords to enhance your personal security.
6. Your Legal Rights and GDPR Compliance
Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you are a resident of the European Economic Area (EEA), these rights are granted by the GDPR and include:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Withdraw Consent: If you have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
In addition to the above, we adhere to the principles set out by the GDPR regarding the processing of personal data:
Lawfulness, fairness, and transparency: We process personal data lawfully, fairly, and transparently.
Purpose limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it further in a manner incompatible with those purposes.
Data minimization: We ensure that personal data is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
Accuracy: We take steps to ensure personal data is accurate and, where necessary, kept up to date.
Storage limitation: We keep personal data for no longer than is necessary for the purposes for which it is processed.
Integrity and confidentiality: We ensure appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
While we strive to protect your personal data and adhere to GDPR regulations, we cannot guarantee the absolute security of the data transmitted to our platform. Any transmission is at your own risk.
7. User-Generated Content and Learning Progress
Content Creation: Our platform allows users to create, upload, and share content, including audio recordings. This may also include text, images, videos, and other forms of media related to their learning progress.
Learning Progress: For the purpose of enhancing the learning experience, we store and track the progress of users on our platform. This includes modules completed, quizzes taken, scores achieved, and other related metrics.
Audio Recordings: Users may have the option or requirement to upload or record audio directly on our platform. These recordings are stored securely on our servers and are used to facilitate the learning process, provide feedback, or for other educational purposes.
Responsibility: While we provide the platform for users to share their content and track their progress, each user is solely responsible for the content they create, upload, or share. The views, opinions, or positions expressed in such content are those of the user alone and do not represent those of edio.
Moderation: We reserve the right, but are not obligated, to review, screen, or remove any content or data related to a user's progress that is posted on our platform at our sole discretion. This can be due to violations of our terms of service, reports of inappropriate content, or any other reason deemed necessary by our team.
Data Storage: User-generated content, learning progress data, and audio recordings are stored on our servers and may be stored for the duration of the user's account or as required by law. We employ security measures to protect this content and data, but as with all online platforms, we cannot guarantee absolute security.
Third-Party Sharing: Unless explicitly stated or given permission by the user, we do not share user-generated content, learning progress, or audio recordings with third parties. However, any content made public by the user can be accessed and viewed by other users. Please note that the content on our platform is not designed to be indexed by search engines.
Rights: By uploading, creating content, or recording audio on our platform, users grant edio a non-exclusive, royalty-free, perpetual, and worldwide license to use, store, display, their user-generated content and audio recordings on our platform for the purposes of operating, developing, providing, and using the platform. Users retain all rights to their content and can remove it from our platform at any time.
8. Course Creation and Access by Admins, Teachers, and Students
Course Creation: Our platform provides functionalities for admins and teachers to create, upload, and manage online courses. This includes the ability to add text, images, videos, quizzes, and other educational materials.
Responsibility: While we provide the tools for course creation, the content, quality, and accuracy of the courses are the responsibility of the respective admins or teachers. The views, opinions, or positions expressed in these courses are those of the course creators alone and do not represent those of edio.
Access and Privacy: Course content created by admins and teachers is private and is not publicly accessible. Access to course information is restricted to registered participants of the course, which includes students, teachers, and administrators. Unauthorized access or sharing of course content is prohibited.
Moderation: We reserve the right, but are not obligated, to review, screen, or remove any course content created by admins or teachers on our platform at our sole discretion. This can be due to violations of our terms of service, reports of inappropriate content, or any other reason deemed necessary by our team.
Data Storage: Course content, including any associated multimedia and quizzes, is stored on our servers and may be stored for the duration of the course's availability or as required by law. We employ security measures to protect this content, but as with all online platforms, we cannot guarantee absolute security.
Third-Party Sharing: We do not share course content with third parties. The content is exclusively available to the registered participants of the course, ensuring its privacy and confidentiality.
Rights: By creating and uploading courses on our platform, admins and teachers grant edio a non-exclusive, royalty-free, perpetual, and worldwide license to use, store, display, reproduce, and modify their course content solely for the purposes of operating, developing, providing, and using the platform. We will not create derivative works from or distribute the course content outside of our platform. Course creators retain all rights to their content and can modify or remove it from our platform at any time.
Contact Us
At edio, we value your feedback, questions, and concerns. Whether you need assistance with our platform, have questions about this privacy policy, or just want to share your thoughts, we're here to help.
General Inquiries: For general questions or feedback about our platform, services, or anything else, please reach out to:
Email: contact@edio.online
Support and Technical Assistance: If you're experiencing technical difficulties or need help with your account:
Email: support@edio.online
Privacy Concerns: For questions or concerns specifically related to this privacy policy or your personal data:
Email: privacy@edio.online
Physical Address:
POLEDIO Sp. z o.o.
ul. Staromiejska 6/10D, 40-013 Katowice, Poland
KRS: 0001034520
NIP: 9542854921
REGON: 525221341
Business Hours: We're available to assist you from 9:00 AM to 5:00 PM, Monday to Friday. Please allow up to 64 hours for a response, especially during peak times.
Privacy Policy for edio.online
Last Updated: 13.09.2023
1. Introduction and Company Information
Welcome to edio, a platform dedicated to providing quality online education resources. At edio, we recognize the importance of privacy and the sensitivity of personal information. As we are committed to an evidence-based approach to data protection, transparency, and accountability, we take our obligations under data protection laws seriously.
The platform, available at edio.online and all its subdomains, is operated by:
POLEDIO Sp. z o.o.
ul. Staromiejska 6/10D, 40-013
Katowice, Poland
KRS: 0001034520
NIP: 9542854921
REGON: 525221341
Any references to "we", "our", or "us" in this Privacy Policy refer to POLEDIO Sp. z o.o.
By using our platform, registering an account, or interacting with our services, you acknowledge the practices described in this policy. If you do not agree with our practices, we recommend that you refrain from using our platform.
2. Data We Collect
At edio, we collect various types of information to provide and improve our services. Here's a detailed breakdown:
Identity Data: This includes first name, last name, username, or similar identifier. We collect this data to personalize your experience on our platform and to facilitate user-to-user interactions.
Contact Data: This encompasses email address, telephone number, and sometimes physical address. We use this information to communicate with you, send notifications, and provide customer support.
Account Data: This includes your password (temporary or otherwise) and other data related to your account. We use this data to secure your account, ensure only you have access, and provide personalized services.
Technical Data: This comprises internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. We gather this data to ensure our platform is compatible with the devices our users employ and to improve overall user experience.
Usage Data: Information about how you use our platform, such as the pages you visit, the time spent on those pages, the courses you enroll in, and other related metrics. This helps us understand user preferences and refine our offerings.
Content Data: Any content you create, upload, or share on our platform, including text, images, videos, and audio recordings. This data facilitates the learning process and allows for user interactions.
Learning Progress Data: Details about your progress in courses, including modules completed, quizzes taken, scores achieved, and other related metrics. We use this to provide feedback, tailor course recommendations, and enhance the learning experience.
Communication Data: Any communications you send to us, whether through email, web forms, or other means. We use this data to address your inquiries, feedback, or issues.
Cookies and Tracking Data: We may use cookies and similar tracking technologies to track activity on our platform and store certain information. This helps us improve and analyze our service.
Sources of Data Collection:
Direct Interactions: Most of the data we collect comes directly from you when you register, use our platform, or communicate with us.
Automated Technologies: We collect some data automatically as you navigate through our platform, using technologies like cookies, server logs, and other tracking tools.
Third Parties: Occasionally, we might receive data about you from third-party sources, like analytics providers or payment services, especially when they are integrated into our platform.
3. How We Use Your Data
At edio, we use the data we collect for various purposes, ensuring that we always have a legitimate reason for the processing. Here's a detailed breakdown:
To Register and Manage Your Account: When you sign up on our platform, we use your Identity and Contact Data to create and manage your account. This ensures you have access to the right resources and can interact with our platform effectively.
To Enhance User Experience: By understanding how you use our platform through Usage and Technical Data, we can make improvements, personalize your experience, and ensure our platform is user-friendly.
To Provide Customer Support: If you have questions, concerns, or require assistance, we use your Contact Data and Communication Data to respond, assist, and ensure you have a smooth experience.
For Learning and Course Management: We utilize Content Data and Learning Progress Data to provide feedback, track your progress, and ensure you get the most out of the courses. This helps in tailoring course recommendations and enhancing the overall learning experience.
To Communicate with You: We might send you updates, news, or promotional offers related to our platform using your Contact Data. However, you will always have the option to opt-out of such communications.
For Security and Protection: We use Technical Data and Account Data to monitor for suspicious or malicious activity, ensuring the safety and security of our platform and its users.
To Comply with Legal Obligations: Sometimes, we might need to process your data to comply with legal or regulatory requirements.
For Analytics and Improvement: By understanding how users interact with our platform, we can make informed decisions about improvements, new features, or services. This is achieved by analyzing Technical, Usage, and, occasionally, Content Data.
Legal Basis for Processing: Under the GDPR and other data protection laws, we ensure that we have a legal basis for processing your personal data. These bases include:
Consent: In some cases, we'll ask for your consent to process your data, like when you sign up for our newsletter.
Contractual Necessity: We might process your data because it's necessary for the performance of a contract, like when you enroll in a course.
Legitimate Interests: Sometimes, we process data because it's in our legitimate interests, like for internal analytics and improvement, as long as these interests are not overridden by your data protection rights.
Legal Obligation: If we're required by law to process certain data, we'll do so to comply with our legal obligations.
4. Data Security
Protection of Your Information: We take the security of your personal data seriously and have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect. This is to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Encryption: All data transmitted to and from our platform is protected using encryption, such as Secure Socket Layer (SSL) protocol, to ensure the confidentiality of sensitive information.
Access Control: We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
Training: Our staff undergo regular data protection and security training to ensure they are aware of best practices and our company's commitments to safeguarding user data.
Breach Procedures: We have procedures in place to deal with any suspected personal data breach. In the event of a breach, we will notify you.
Disclaimer: While we strive to protect your personal data, the transmission of information via the internet is not entirely secure, and we cannot guarantee the security of your data transmitted to our platform. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
5. Third Parties
Your data is valuable, and we are committed to ensuring its privacy. However, in some instances, we may share your data with trusted third parties to enhance our services, comply with legal obligations, or for other legitimate purposes.
Here's a detailed breakdown:
Service Providers: We may employ third-party companies and individuals to facilitate our platform ("Service Providers"), provide the platform on our behalf, perform platform-related services, or assist us in analyzing how our platform is used. Examples include hosting services, analytics providers, and payment processors. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
MailerSend is a corporation whose legal name is MailerSend, Inc. (228 Park Ave S, PMB 54955, New York, New York 10003-1502, US, “MailerSend”). MailerSend provides cloud-based transactional email (additionally for U.S.-based customers—transactional and/or marketing SMS (SMS)) services ("Services"). : We use MailerSend for email communications. This includes registration confirmations, password resets, notifications, and other platform-related communications. MailerSend processes your data according to their privacy policy.
Firebase and Google Analytics: We utilize Firebase for backend services and Google Analytics to understand user behavior and improve our platform. Both services may process your data in accordance with Google's privacy policy.
Represented by:Google Cloud Poland Sp. z o.o.
ul. Emilii Plater no. 53
00-113 Warsaw
Poland
VAT number: PL5252822767
Legal and Regulatory Bodies: In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
Payment Processing with Stripe
Stripe: We use Stripe, a third-party payment processor, to handle transactions on our platform. When you make a payment on edio, you will be providing your payment details directly to Stripe. Stripe processes your payment and remits the funds to us.
Data Sharing with Stripe: In order to facilitate payment on our platform, certain information like your name, transaction amount, and billing information may be shared with Stripe. However, we do not store your full credit card details on our servers.
Stripe's Privacy Practices: Stripe's use of your personal data is governed by their own privacy policy. We recommend that you review Stripe's privacy policy to understand how they handle and protect your personal data. You can find Stripe's privacy policy on their official website.
Security: While we select third-party services, like Stripe, that prioritize data security, it's essential to note that no method of electronic transmission or storage is 100% secure. Always ensure you're using secure networks and strong passwords to enhance your personal security.
6. Your Legal Rights and GDPR Compliance
Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you are a resident of the European Economic Area (EEA), these rights are granted by the GDPR and include:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Withdraw Consent: If you have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
In addition to the above, we adhere to the principles set out by the GDPR regarding the processing of personal data:
Lawfulness, fairness, and transparency: We process personal data lawfully, fairly, and transparently.
Purpose limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it further in a manner incompatible with those purposes.
Data minimization: We ensure that personal data is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
Accuracy: We take steps to ensure personal data is accurate and, where necessary, kept up to date.
Storage limitation: We keep personal data for no longer than is necessary for the purposes for which it is processed.
Integrity and confidentiality: We ensure appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
While we strive to protect your personal data and adhere to GDPR regulations, we cannot guarantee the absolute security of the data transmitted to our platform. Any transmission is at your own risk.
7. User-Generated Content and Learning Progress
Content Creation: Our platform allows users to create, upload, and share content, including audio recordings. This may also include text, images, videos, and other forms of media related to their learning progress.
Learning Progress: For the purpose of enhancing the learning experience, we store and track the progress of users on our platform. This includes modules completed, quizzes taken, scores achieved, and other related metrics.
Audio Recordings: Users may have the option or requirement to upload or record audio directly on our platform. These recordings are stored securely on our servers and are used to facilitate the learning process, provide feedback, or for other educational purposes.
Responsibility: While we provide the platform for users to share their content and track their progress, each user is solely responsible for the content they create, upload, or share. The views, opinions, or positions expressed in such content are those of the user alone and do not represent those of edio.
Moderation: We reserve the right, but are not obligated, to review, screen, or remove any content or data related to a user's progress that is posted on our platform at our sole discretion. This can be due to violations of our terms of service, reports of inappropriate content, or any other reason deemed necessary by our team.
Data Storage: User-generated content, learning progress data, and audio recordings are stored on our servers and may be stored for the duration of the user's account or as required by law. We employ security measures to protect this content and data, but as with all online platforms, we cannot guarantee absolute security.
Third-Party Sharing: Unless explicitly stated or given permission by the user, we do not share user-generated content, learning progress, or audio recordings with third parties. However, any content made public by the user can be accessed and viewed by other users. Please note that the content on our platform is not designed to be indexed by search engines.
Rights: By uploading, creating content, or recording audio on our platform, users grant edio a non-exclusive, royalty-free, perpetual, and worldwide license to use, store, display, their user-generated content and audio recordings on our platform for the purposes of operating, developing, providing, and using the platform. Users retain all rights to their content and can remove it from our platform at any time.
8. Course Creation and Access by Admins, Teachers, and Students
Course Creation: Our platform provides functionalities for admins and teachers to create, upload, and manage online courses. This includes the ability to add text, images, videos, quizzes, and other educational materials.
Responsibility: While we provide the tools for course creation, the content, quality, and accuracy of the courses are the responsibility of the respective admins or teachers. The views, opinions, or positions expressed in these courses are those of the course creators alone and do not represent those of edio.
Access and Privacy: Course content created by admins and teachers is private and is not publicly accessible. Access to course information is restricted to registered participants of the course, which includes students, teachers, and administrators. Unauthorized access or sharing of course content is prohibited.
Moderation: We reserve the right, but are not obligated, to review, screen, or remove any course content created by admins or teachers on our platform at our sole discretion. This can be due to violations of our terms of service, reports of inappropriate content, or any other reason deemed necessary by our team.
Data Storage: Course content, including any associated multimedia and quizzes, is stored on our servers and may be stored for the duration of the course's availability or as required by law. We employ security measures to protect this content, but as with all online platforms, we cannot guarantee absolute security.
Third-Party Sharing: We do not share course content with third parties. The content is exclusively available to the registered participants of the course, ensuring its privacy and confidentiality.
Rights: By creating and uploading courses on our platform, admins and teachers grant edio a non-exclusive, royalty-free, perpetual, and worldwide license to use, store, display, reproduce, and modify their course content solely for the purposes of operating, developing, providing, and using the platform. We will not create derivative works from or distribute the course content outside of our platform. Course creators retain all rights to their content and can modify or remove it from our platform at any time.
Contact Us
At edio, we value your feedback, questions, and concerns. Whether you need assistance with our platform, have questions about this privacy policy, or just want to share your thoughts, we're here to help.
General Inquiries: For general questions or feedback about our platform, services, or anything else, please reach out to:
Email: contact@edio.online
Support and Technical Assistance: If you're experiencing technical difficulties or need help with your account:
Email: support@edio.online
Privacy Concerns: For questions or concerns specifically related to this privacy policy or your personal data:
Email: privacy@edio.online
Physical Address:
POLEDIO Sp. z o.o.
ul. Staromiejska 6/10D, 40-013 Katowice, Poland
KRS: 0001034520
NIP: 9542854921
REGON: 525221341
Business Hours: We're available to assist you from 9:00 AM to 5:00 PM, Monday to Friday. Please allow up to 64 hours for a response, especially during peak times.